Privacy Policy

Last Updated: May 18, 2026

Plant AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (getplantai.com) and use our mobile application (the "App"). Please read this privacy policy carefully.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the App or contact our support.
• Image Data: Photographs of plants, flowers, trees, and related environments that you upload to the App for identification and disease diagnosis purposes. By uploading these images, you consent to our use of these images to improve our machine learning models.
• Usage Data: Information our servers automatically collect when you access the App, such as your native actions that are integral to the App, as well as device information (IP address, operating system, browser type).

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

• Identify plants and diagnose plant diseases based on the images you submit.
• Train, test, and improve our AI and visual recognition algorithms.
• Create and manage your account and subscription.
• Send you administrative information, such as updates to our terms, conditions, and policies.
• Provide personalized plant care reminders.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.

4. Your Privacy Rights (GDPR & CCPA)

Depending on your location, you may have specific rights regarding your personal information, including:

• The right to request access to and obtain a copy of your personal information.
• The right to request rectification or erasure of your personal information.
• The right to restrict the processing of your personal information.
• The right to object to the processing of your data.

To exercise these rights, please contact us at [email protected].

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: [email protected]